Billing Terms & Conditions

Definitions
Seller refers to the website owner – the person to whom the order for the purchase has been given.
Buyer refers to the person or organization placing the order.
Goods or services refers to the product(s) for which the buyer has placed an order for with the seller.
 
Payment
All payments are due upon completion of order. If a payment is not received or the payment method is declined the order will not be placed for the products and no items will be shipped. The buyer forfeits the ownership of any items due to non-payment. We accept Paypal as a form of payment.
 
Shipping Policies
Shipping will be paid for by the buyer in the amount calculated by the seller at the time of purchase. If an item is lost during shipping, the total cost of the item including shipping, will be refunded to the buyer by the seller. Shipping costs may increase if shipping internationally or on rush orders. Offer for Free Shipping in the USA does not apply to any orders shipped outside of the USA. Additional shipping will be charged for orders shipped outside of USA. If an item is damaged during shipping, seller will not be held responsible. The seller will take all reasonable steps to ensure the protection from loss, damage or destruction of the services or materials it supplies the buyer.

More detailed information on our shipping policies is available here: Shipping Policy.
 
Return & Refund Policy
Items are entitled to be refunded or retuned if the buyer notifies the seller within 30 days of the date of purchase. The buyer must contact the seller by email: service@flybirdfitness.com or through the customer account page on the website where a return can be processed. Not all merchandise is returnable. Shipping charges incurred for returned merchandise is the responsibility of the buyer.

Please see our return policy for more detailed information: Return & Refund Policy.
 
Cancellation
An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment.
 
Complaints
Any complaints about items or the seller should be submitted to our support team. Please email: service@flybirdfitness.com. There is no guarantee of a resolution. Each case will be looked at individually and the seller will be in contact.
 
Legalities
The seller is not responsible for any health or safety concerns once the buyer has received the goods or services. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

Any dispute arising out of such use of the website is subject to the laws of the site owner's state.

These billing terms and conditions are subject to change.

Your use of this website and placement of an order indicates you are in agreement with these billing terms and conditions.

  • Fast Shipping

    Fast Shipping

    Fast shipping from CA/LA warehouse, transit time 3-7 business days

  • Satisfaction Guarantee

    Satisfaction Guarantee

    Products from Flybird are under FREE returns within 30 days of delivery.

  • 1-Year Warranty

    1-Year Warranty

    All Flybird products are covered under our manufacturer's 1-year all-inclusive warranty against all manufacturing defects 

  • Secure Payment

    Secure Payment

    We guarantee your payment security. We only support PayPal payment, which is more convenient and fast than credit card.

1 of 4