FAQ

Your order will be handled in 2-3 business days. After your order has been in transit, it may take 3-7 days to expect to arrive. If you do not receive your order over 15 days, please feel free to contact us via email.

We only shipped to the contiguous US 48 states, excluding Hawaii, Alaska, Porto Rico, Guam and APO/AFO Box address.

We have partnered with UPS, FedEx, USPS and Amazon FBA shipping.

The discount code can only be applied at the time when you’re at the checkout page. Normally if you notice the discount code right a few minutes after you complete your latest order, you can directly contact us via email to ask for a partly refund.

We have 30-Day No-Reason Return Warranty for all our products. For more info, please read our Return & Refund Policy.

If you haven’t received your order, you should check if the shop shipped your order yet. To check if your order was shipped. Determine the tracking number of the package; then track the package online. If the tracking info shows delivered & you didn’t receive it then you will need to the delivery company and report that you have not received the package. If the carrier says the package was delivered to your address, you can contact us, then we will do a claim for your missing package.

If you received a damaged, defective, or incorrect item, you can request a replacement in 30 days.